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Order Status

Track your clay

Enter your order number and email and we'll pull up the latest status over WhatsApp. If you already have a courier AWB, jump straight to the courier's tracker below.

Option 1

Look up by order

Option 2

Track with courier AWB

Tip: 12–14 digit number

The journey of your pot

  1. 1
    Order received
    We've got your details and are packing with care.
  2. 2
    Handcrafted & inspected
    Each piece is checked for cracks before it leaves the studio.
  3. 3
    Dispatched
    Cushioned, boxed, and handed to the courier — you'll receive an AWB.
  4. 4
    Out for delivery
    Almost home. Please keep an eye on your phone.
  5. 5
    Delivered
    Season your pot before first use — see the Care Guide.
Need help?

Can't find your order number, or something feels off? Message the studio directly and we'll sort it out.

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